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Online Reputation Management

At one time or another, we’ve all done something we regret and wish we could take back. Even if you haven’t done anything wrong, you or your business can develop a poor reputation through no fault of your own. In the digital landscape of the 21st century, a temporary lapse in judgment can become permanent and a false rumour can haunt you online virtually forever – unless you decide to do something about it.

Businesses, like Promark Business Solutions, understand and appreciate the unfortunate impact that a negative online presence can have on individuals and companies in the modern marketplace. Whether you’re applying for a job or establishing your brand, a Google search that generates unflattering results is incredibly damaging to your future prospects. With our cutting-edge Online Reputation Management services, we can help you clean up your internet image and regain control of your destiny.

 

Managing Your Online Reputation

 

With the advent of search engines and social media, your reputation can be destroyed in an instant and your credibility called into question as long as a cursory online search of your name brings up unpleasant results. Due to the unforgiving nature of the internet, a negative online presence can continue to tarnish your reputation for years, regardless of your guilt or innocence. As one of our most requested SEO services, Online Reputation Management allows your brand to gradually shed any negative connotations online and replace the offending search results with more favourable content.

Our comprehensive suite of Online Reputation Management services is both reactive and proactive, placing a premium on restoring the credibility of your good name while protecting your brand’s reputation from any harmful events in the future. Based on the requirements and aspirations of your business, we have the knowledge and experience to develop customized strategies designed to rebuild and maintain your online image from the ground up. At Promark Business Solutions, we have a wide range of services available that will help to alleviate the ongoing impact of past indiscretions, targeted attacks, poorly researched stories, and unfair reviews.

 

Control The Conversation

 

These days, it’s relatively simple for anyone to write a bad review or publish a negative blog post about a product or service. Unfortunately, it isn’t always as easy to discover the source of these detrimental missives nor to assess the credibility of the authors. In many cases, negative online publicity is caused by a disgruntled ex-employee or former client seeking revenge, or the unfortunate result of a targeted smear campaign waged by an unethical competitor. Even a minor flaw or perceived slight can incite a scathing message posted online that will last forever in the vast search engines of Google, Bing, and Yahoo. With Online Reputation Management services from Promark Business Solutions, now you can control the conversation around your brand.

 

Hide or Remove Your Negative Search Results

 

In the modern vernacular, “Google it” has become a common phrase when potential customers are searching for information on a particular business or companies are researching prospective employees. In fact, over three-quarters of Human Relations departments conduct extensive background checks on job candidates using internet search engines, and nearly the same amount scour the depths of social media during the screening process. Anything you say or do online can follow you forever and continue to affect your life and the image of your brand. Don’t be a victim of bad Google results that are not indicative of you or your business – let Promark Business Solutions give you a hand.

With the seemingly endless array of choices available online, your search engine results are vitally important to the success and growth of your business. If a potential customer or business partner doesn’t like what they find about you on Google, you may miss out on some valuable opportunities to establish yourself in the marketplace. To counteract the negative impact to your name or brand, Promark Business Solutions can deal with the undesirable search results by attempting a removal audit that may end with the adverse content being eliminated entirely. While these instances are rare, they are effective under certain circumstances.

In every case, we work diligently to suppress negative search results that pose a threat to the long-term viability of your brand by gradually pushing them to the bottom of the first page and beyond, banishing them to Google purgatory. Using a variety of innovative techniques and state-of-the-art software, we can ensure that libelous posts, derogatory rants, nasty reviews, and other compromising results no longer plague your online reputation.

 

Revise Your Reviews

 

For any business, customer reviews are an essential piece of the puzzle to establishing your brand as an impact player in the industry. In the age of Google and social media, online reviews have supplanted traditional word of mouth as the most trusted resource for opinions on products and services. However, since review sites and personal blogs are often unmoderated, anyone with a grudge against you is able to post a negative review and circulate it among search engines and social media. Before you know it, your reputation has suffered a massive blow that will continue to damage your brand without the opportunity to defend yourself.

That’s where we come in. At Promark Business Solutions, our specialized Reviews Management system is capable of improving your reviews and ratings on popular sites such as Google, Facebook, Yelp, TripAdvisor, RateMDs, and many more. Once we have determined the sites most relevant for our services based on current rating and search order, we will begin the process of generating positive reviews while you concentrate on your core business responsibilities. Using your list of contacts, we can solicit good reviews from your existing clients in order to reduce the impact of any defamatory comments. We will gather together all reviews and comments pertaining to your brand from various sources, granting you easy access to a range of feedback from your customer base, and provide monthly reports for your analysis.

Operating on cutting-edge techniques, our Reviews Management experts will be alerted when a negative review is received, allowing us to help you to organically resolve the issue before it becomes a headache you don’t need. When you have achieved complete customer satisfaction, we make it simple for your client to respond with an encouraging review that will help to build your positive image. By dealing with problems head-on, you can avoid developing a sub-optimal online reputation and transform irate patrons into eager advocates of your brand.

 

Promoting Your Positive Portrayal

 

At Promark Business Solutions, our effort to rehabilitate your online reputation goes beyond subverting negative search engine results and producing positive reviews from genuinely satisfied customers. Depending on the needs and online profile of your business, we will deploy our considerable Search Engine Optimization skills to enhance the positive portrayal of your brand through the promotion of favourable articles, complimentary blog posts, inclusive social profiles, attention-grabbing rich media, holistic link building, and other high-quality SEO content. With the proper strategy in place, these positive search results will reduce the amount of attention your negative results receive by burying them further and further down the page month by month. Although the process is gradual because of the way search engine indexes function, you will notice incremental improvements that will eventually have a major impact on your brand’s bottom line.

 

The Promark System

 

When you entrust Promark Business Solutions with your Online Reputation Management services, you can rest assured that you will receive first-class treatment every step of the way. We begin with a thorough analysis of your business and the current state of your online presence to determine the areas that require complete optimization. If you have previously worked with another firm, we can identify the faults and fill in the gaps to maximize your services with us. During our initial conversation, we will discuss your intended outcome and the range of options we offer to suit your situation. Our qualified experts will answer any questions you may have as we create an effective strategy to rehabilitate your online image.

Once the system is in place and the process is rolling along, we will continue to manage and maintain your blogs, social media accounts, and business reviews to ensure positive brand consistency and prevent future attacks on your character. To keep you updated and track your progress, we deliver regular reports and informative analytics that clearly detail the benefits of our services to the reputation of your brand.

 

The Promark Promise

 

As our valued client, we are dedicated to restoring the credibility of your brand with our Online Reputation Management services. Due to the sensitive nature of the task at hand, we operate with full discretion and maintain strict privacy and confidentiality at all times. When your online reputation has been besmirched, it can have long lasting repercussions on your business and your bottom line. At Promark Business Solutions, we take our responsibilities seriously and guarantee an elite level of service at affordable costs that fit within your budget. If your brand’s online presence is in need of an overhaul, contact us today for your free quote.

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